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Commercial Onboarding Process

Contract

Client accepts and signs contract: Entered into Clean-Guru.

Welcome Letter

Welcome Letter is sent to client from Growth Specialist: CC Team

Set up time

Growth Specialist, Quality Control Specialist (or Logistics and Operations Director), as well as Chemical Specialist set up time to walk property.

QC Specialist

QC Specialist is assigned by Operations and Logistics Director

Set up scheduling

Tim sets up scheduling and notifies client of new schedule and assigned Dirt Specialist/s (Cleaning Schedule Confirmation) : CC Team

Plan of attack

Plan of attack is devised by Quality Control Specialist and this becomes his/her new responsibility.

Plan is devised

Once the plan is devised and Dirt Specialist as assigned to that new contract, Operations and Logistics Director is notified. (QC Specialist responsibility)

When I Work®

QC Specialist and Operations and Logistics Director enters in all information to When I Work, also communicates with Dirt Specialist/s about new contract and specifications.

Explanation

QC Specialist meets with the Dirt Specialist to explain the property and develop a plan of attack. (Site visit may be required)

Service

Once this is complete, there is regular follow-ups that will be needed as well as open lines of communication with the client, including but not limited to a follow-up after the first day/night of service.

Request A Quote

We have the gloves, you have the office space. Let Two Men & A Vacuum help you keep your commercial space looking its best. Give us a call today to request a free cleaning quote.

Our commercial cleaning services are completely customized to your needs. We’ll work with you to create the ideal schedule and cleaning program to fit your business.

When we visit for the first time, we’ll evaluate your business to determine which green cleaning services will be most effective for you. We’ll run through a series of questions about your business, your employees and your needs, in order to truly align with your expectations.

What information will we need from you to help us generate an accurate quote:

  • How many square feet is your office space or building?
  • What type of business are you?
  • How many employees do you have?
  • Does your commercial space have carpeted, concrete or wood floors?
  • Do you have your own kitchen or break room?
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